Paul D. McGowan, Jr., DDS

 

Infection Control

coronavirus_475x250.jpg

Infection control procedures are actions taken in health care settings to prevent the spread of disease. The Centers for Disease Control and Prevention has recommendations for dental office infection control. Your dentist cares about your safety and works hard to prevent the spread of infection. Before you enter the examining room, all surfaces, such as the dental chair, dental light, drawer handles and countertops, have been cleaned and disinfected. Offices may cover some equipment with protective covers, which are replaced after each patient.

Non-disposable items like the dental tools are cleaned and sterilized between patients. Disposable dental tools and needles are never reused. Infection control precautions also require all dental staff involved in patient care to use appropriate protective equipment such as gloves, masks, gowns and eyewear when needed. After each patient, disposable gloves and masks are thrown away. Before seeing the next patient, everyone on the treatment team washes their hands and put on a new pair of gloves.

Your well-being is important to your dentist and dental staff. That’s why infection control procedures are in place at your dental office.

What about the new coronavirus?

With so many news stories, it’s understandable to be concerned about the new coronavirus that causes COVID-19. Please know that the precautions your dentist already takes every day to prevent the spread of infection in his or her practice also helps prevent the spread of COVID-19.

If you are ill with flu-like symptoms, you should reschedule your appointment.

If you or someone you are in close contact with have recently traveled to one of the countries with large outbreaks of COVID-19 (China, Italy, Iran, South Korea) or if you have been exposed to someone else who was diagnosed with COVID-19 or who was quarantined as a precaution, wait 14 days until you see your dentist to make sure you have not caught the coronavirus. 

If you are healthy, there’s no need to cancel your regularly scheduled dental appointment.

It’s important to know that the majority of people infected with the coronavirus experience flu-like symptoms and then recover. Most people do not develop serious respiratory complications. 

Those most at risk of becoming seriously ill are elderly people and those with underlying medical conditions such as diabetes and kidney disease, among others. Children, thus far, have been largely unaffected.

Here are a few things you can do on your own to help keep yourself and those around you healthy:

  • Wash your hands frequently, or use a hand sanitizer with at least 60 percent ethyl alcohol.

  • Avoid touching your face, eyes or nose to reduce the spread of germs.

  • Cover your cough or sneeze with your elbow. Infections like the coronavirus spread through the tiny droplets in coughs and sneezes.

  • Stay home if you feel sick. If you have flu-like symptoms or otherwise feel unwell, stay home and rest. Call your dentist to reschedule your appointment for a later date. This will reduce the risk of spreading your illness.

Visit the CDC’s website for the latest information on COVID-19.


March 24th, 2020

A Letter to Our Patients,

Due to the Executive Order issued by Governor Bill Lee on March 23rd, 2020, all Tennessee dental offices will be closing effective immediately until May 6th. Please know that we are still available to see dental emergencies on an as needed basis.

If you are experiencing pain or have a true dental emergency that requires immediate attention, please call us at (865) 690-0085 and leave your name, number and a brief description of your symptoms and someone will return your call shortly.

If you have a question about a bill, or need to reschedule an appointment that’s been canceled, we ask that you please call after May 6th.

For the safety of our community and to help lessen the duration of these closures, we would also like to take this opportunity to strongly encourage our patients to adhere to the CDC’s recommendations regarding the COVID-19 virus and practice proper hand washing, hygiene, and social distancing. Oh, and don’t forget to floss!

Thank you for your patience and we look forward to seeing you soon! 


 UPDATE:

April 30th, 2020

To Our Patients,

We hope you and your family are in good health. Our community has been through a lot over the last few months and all of us are looking forward to resuming our routines in the ‘new normal’. We are looking forward to reopening our office on May 6, 2020. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our patients and staff and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. Our office follows infection control recommendations made by the American Dental Association (ADA), the Tennessee Board of Dentistry, the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

  • You will be asked to wait in your car until a staff member comes to get you.

  • You will be asked to use a mask upon entering the office and to wash your hands.

  • Appointments will be managed to allow for social distancing between patients.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Dr. McGowan and Team